"Digital Transformation is Here – Focusing On the Digital

and Organizational Change Conversation"

This presentation starts the discussion around digital transformation around by placing people at the center of all decision making.

The key to a successful transformation is to deliver a great experience across all touchpoints including mobile, social, and in person and utilize organizational change management to start that conversation, and begin to shift and transform the organization.

During this presentation, you will discover:

  • The force and speed with which technological innovation is moving through the economy is creating an inflection point for all businesses
  • Digital and change strategies help companies tap into emerging technologies, automate processes and leverage data-driven analytics
  • Placing people and change before technology creates a cultural shift rather than simply a technical implementation. Transformation adoption increases by using change methodologies to shift culture and innovation
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About Carol Fitzgerald Tyler

Global Senior Practice Director, OCM


Passionate about organizational and digital transformation, Carol Fitzgerald Tyler is the Global Senior Practice Director responsible for global organizational change management, end-user training, and Infor UAP.

She brings a deep background in change, communications, industry solutions, and strategic expertise in CloudSuite Financial and Supply Chain Management, XM (Expense Management), d/EPM as well as the Financial Services and Professional Services verticals to her position.

Carol has been privileged to be accountable for numerous strategic programs, digital transformation strategy, field enablement, training, early adopter clients, and many special projects.

She has thirty years of experience in the Infor and Lawson world in the fields of sales, program and project management, and training.
She is passionate about delivering an outstanding customer experience and aligning people with technology changes.

Carol is a globally recognized and published author and expert in organizational transformation, change management, and communications strategy.

She is a Board of Trustee member and mentor for the Astronaut Scholarship Foundation providing STEM scholarships to university students, as well as an author, motivational speaker, and four-time marathoner.

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