"Intelligent Automation & The Workforce:

How We Can Get It Right"

Using the latest research and case information available, explore the current dynamics of using Intelligent Automation (including artificial intelligence, robotic process automation and machine learning), and effectively integrating it with the human workforce.

We’ll look at the latest trends, key watch-outs and good practices for getting people and ‘bots to collaborate effectively.

During this presentation, you will discover how to:

  • Describe the practice area of Intelligent Automation (IA), including its definition, key components and milestones in its development
  • Explain the key trends, challenges and good practices that have developed as IA
  • Discuss how the discipline of change management can help organizations adopt IA and integrated if effectively with their workforce
  • Consider how the research, case studies and activity could be applied at an organization you are supporting
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About Bill Murphy

Practice Area Lead – Organizational Effectiveness

Slalom Consulting

Bill brings twenty-five plus years of internal and external Organization Change Management, Business and IT Transformation-related practice building, program design-development, management, coaching/consulting and evaluation experience to his engagements.

He’s a thought-leader in the areas of business transformation, change management and organizational development, and is frequently asked to participate in related trade organizations to present/facilitate at conferences.

One of the "First 100" Certified Change Management Professionals (CCMP™) certified by the Association of Change Management Professionals global organization, Bill is also co-founder, past president and a board member of the New England Chapter of ACMP.

Bill has an MBA from George Washington University, a Higher Degree in Education from Trinity College, Dublin Ireland and a BA from Georgetown University.

About Smita Baradia

Solution Principal, Strategy & Operations

Slalom Consulting

Smita has over 15 years of cross-industry experience as a Consultant Manager, Senior Business Analyst and Relationship Manager working with senior leadership and executive level clients.

She has a proven track record in delivering assessments, requirements management and technology implementations for cross-functional teams. She has defined and executed complex transformation projects with demanding timelines for multinational clients.

Smita has been engaged on a variety of healthcare, banking & insurance processes.

Her customer-centric focus has spanned across all stages of project execution, and she has a talent for blending strategy with technology to solve complex business problems.

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